According to existing owners, the Durango is a pleasing car to own. The 2021 model scored 80 out of a possible 100 points in the J.D. Power Ownership Survey, including a specific 81/100 score for quality and reliability. But it makes sense that the niggles would be resolved when the car has been on the market for a decade. Despite this, there have been a few recalls in the last few years. There were two for the 2020 model at the time of writing, though, for a loose or absent side curtain airbag fastener and a rearview camera display that may remain on. The 2021 model was recalled for the same airbag problem, as well as for a rear spoiler that may detach while driving. So far, the 2022 model is recall-free.
The Durango is sold with a three-year/36,000-mile basic warranty and a five-year/60,000-mile powertrain warranty. Roadside assistance also runs for five years or 60,000 miles.