2023 Mercedes-Benz E-Class Sedan Safety and Reliability

The E-Class Sedan is clearly a safe vehicle. The NHTSA's review of the Mercedes E-Class awarded it a five-star overall rating. Similar stellar results were reported by the IIHS; this agency named the 2023 E-Class as a Top Safety Pick+, the highest safety rating that a vehicle can achieve.

With numerous safety awards under its belt, the Mercedes-Benz E-Class comes packed with safety features. The exterior gets full LED lighting, adaptive automatic high beams, and rain-sensing windshield wipers, and the interior is supplied with seven airbags, including side curtain airbags and a driver's knee airbag, with the option to add a further two rear-seat side airbags. Driver-assistance features such as active brake assist, crosswind assist, attention assist, and blind-spot assist are standard. A rearview camera, tire pressure monitoring, and a parking damage detector all require no additional cost. Optional safety tech includes evasive steering assist, lane-change assist, adaptive cruise control, a surround-view camera system, route-based speed adaptation, rear cross-traffic alert, and a system that can automatically park the car for you.

Despite a reasonable quality and reliability rating of 81 out of 100 by J.D. Power, the Mercedes-Benz E-Class Sedan has suffered from several issues over the years. It was recalled five times in 2022, for reasons including a misrouted electrical hardness, problematic steering wheel hands-off software, a seat belt locking retractor malfunction, disabled safety features from an unsecured 12V battery, and loss of drive power from fuel pump shutdown. The latter issue persisted into 2023, but there have been no other recalls at the time of writing.

Mercedes-Benz will cover the E-Class Sedan with a four-year/50,000-mile basic, corrosion and powertrain warranty. New owners also get a five-year/50,000-mile roadside assistance plan, but a complimentary maintenance plan isn't offered.