2019 Mercedes-Benz Sprinter Crew Van

2019 Mercedes-Benz Sprinter Crew Van Review: Cargo And Passengers Welcome

Mercedes-Benz has taken up arms against standard cargo and passenger vans like the Nissan NV and the Ford Transit, bringing the Sprinter lineup into the fray - in the case of the Crew Van, the best of both worlds is offered: seating for five, and ample cargo space for luggage, equipment, and tools. Although the Sprinter Crew Van can only be had in one roof height, there are some options for customization in terms of length, powertrain, and drivetrain setups. With a cabin and cockpit that are relatively plush for a commercial van, as well as an excellent diesel engine and a long list of available features, the Sprinter is certainly making its rivals work hard to keep up. But with a pricing disadvantage compared to market rivals, one has to weigh up whether the 2019 Mercedes Sprinter Crew Van is worth spending big on.

2019 Mercedes-Benz Sprinter Crew Van Changes: 🚙What’s the difference vs 2018 Sprinter Crew Van?

Redesigned for the 2019 model year, the latest Sprinter has been treated to a substantial upgrade: extensive mechanical improvements, together with a new grille, fenders, light clusters, and a new rear window, comprise this third-generation. Inside, the instrument cluster has also been updated. The features list has been tweaked to include more safety features such as brake assist, distance assist, attention assist and traffic sign recognition, as well as a surround-view camera. A new turbocharged gas engine has been made standard across the range, and the acclaimed MBUX system is equipped to all models together with optional new connectivity and navigation services.

Pros and Cons

  • Beautiful interior for a van
  • Efficient and effective turbodiesel option
  • More safety features available than other vans
  • Class-leading infotainment system available
  • Comfortable drive with good agility
  • Expensive!
  • Fewer configurations than in other derivatives - only one roof height and two wheelbase options

Best Deals on Sprinter Crew Van

2019 Mercedes-Benz Sprinter Crew Van Trims

Trim Engine Transmission Drivetrain Price (MSRP)
2500
2.0-liter Turbo Inline-4 Gas
3.0-liter Turbo V6 Diesel
7-Speed Automatic
9-Speed Automatic
Rear-Wheel Drive
Four-Wheel Drive
$41,290
3500
3.0-liter Turbo V6 Diesel
7-Speed Automatic
Rear-Wheel Drive
$48,390
3500XD
3.0-liter Turbo V6 Diesel
7-Speed Automatic
Rear-Wheel Drive
Four-Wheel Drive
$50,690
4500
3.0-liter Turbo V6 Diesel
7-Speed Automatic
Rear-Wheel Drive
$52,690

Sprinter Crew Van Exterior

The updates to the van's exterior have had a positive impact, making this van look a little smarter than most. The updated grille proudly bearing the three-pointed star is striking, while the laminated glass rear, sliding passenger-side door, and high roof give the unmistakable impression of this being a working vehicle. 16-inch wheels are fitted, with the top three trims equipped with dual rear wheels or an optional Super Single, while a trailer hitch is fitted as standard.

2019 Mercedes-Benz Sprinter Crew Van Front View Driving Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Front Angle View Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Rear Angle View Mercedes-Benz
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Dimensions

The Sprinter Crew Van is available exclusively with the high roof but can be had in either regular wheelbase (RWB) or extended-length wheelbase (LWB). In the standard configuration, the van measure 233.5 inches in length, which grows to 274.3 inches with the longer wheelbase. The figures for the corresponding wheelbases are 144 inches and 170 inches respectively. Width including mirrors is set at 92.3 inches for 2500 and 3500, while the 3500XD and 4500 have a bit more girth at 95.5 inches - width without mirrors is standard across the range at 79.5 inches. Height varies from 107.5 inches in its shortest format to 111.3 inches at its tallest, while curb weights also range from 5,027 pounds to just over 6,000 lbs.

  • Wheelbase 144.0 in

2019 Mercedes-Benz Sprinter Crew Van Exterior Colors

  • Calcite Yellow
  • Sunset Red
  • Brilliant Blue
  • Vanda Blue
  • Stone Grey
  • Graphite Grey
  • Silver Grey
  • Grey White
  • Tenorite Grey Metallic
  • Obsidian Black Metallic
  • Iridium Silver
  • Black Blue
  • Cavansite Blue Metallic
  • Selenite Grey Metallic
  • Jet Black
See all 22 colors

Sprinter Crew Van Performance

2019 Mercedes-Benz Sprinter Crew Van Front View Driving 1 Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Rear Angle View 1 Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Engine Mercedes-Benz

Engine and Transmission

Two powertrains are available for the 2019 range, including a 2.0-liter four-cylinder gas engine and a 3.0-liter turbocharged V6 diesel engine. The base four-cylinder makes 188 horsepower and 258 lb-ft of torque and is paired to a nine-speed automatic '9G-Tronic' transmission, sending power to the rear wheels by default. The six-cylinder option makes the same horsepower, but ups the torque figure to a substantial 325 lb-ft, and uses a 7G-Tronic Plus seven-speed auto box to send power to either the rear wheels or all four - however, the 4x4 option is only available to 2500 and 3500XD models. These combinations prove to be effective in daily driving, with steady acceleration and confident power outlay that results in a payload of up to 6,735 pounds, and the ability to tow between 5,000 and 7,500 lbs.

  • Engines
    2.0-liter Turbo Inline-4 Gas, 3.0-liter Turbo V6 Diesel
  • Transmissions
    7-Speed Automatic, 9-Speed Automatic
  • Drivetrains
    4X4, RWD

Handling and Driving Impressions

Vans have a predisposition to being slow to accelerate and cumbersome to pilot, and in this regard, the Sprinter has managed to take the edge off this stereotyping quite well. The diesel engine, in particular, offers strong acceleration and although it takes a while to get up to speed (somewhere around 10 or 11 seconds to get to sixty miles per hour, depending on powertrain), it responds eagerly to throttle inputs. The Sprinter Crew is also more nimble than one would think, with good handling and easy, direct steering that makes it a brilliant option for drivers who are going to be spending a lot of time behind the wheel - no one likes a power-struggle just to get through a parking lot, and Merc has done well to create a van that doesn't neglect the driver's experience over pure practicality. With its high roof and longer wheelbase, it does catch the breeze very easily, though, but the German manufacturer has tried to mitigate this by means of standard crosswind assist. For the most part, the van offers a softer approach to ride quality but naturally suffers from body roll when thrown into corners enthusiastically. It's a good thing vans aren't normally pushed around a racetrack.

Sprinter Crew Van Gas Mileage

Blue-collar workhorses such as the Sprinter Crew need to be efficient to fit in with good business models, and real-world figures seem to indicate that this van fares quite well: 2500 variants managed an average of 18 mpg, while those models fitted with the turbodiesel have been known to get as much as 22 mpg on highways and in mild traffic - a generous improvement on what the Ford Transit achieves. Fitted with a 22-gallon fuel tank on the gas models, and 24.5 gallons for the diesel, this equates to a range of just under 400 miles for the gas engine and 539 miles for the diesel. Bearing in mind that the bigger, heavier trims will affect this figure, as will various payloads, it's still good to know that the powertrains are relatively efficient.

  • Fuel Tank Capacity
    24.5 Gallons
* 2019 Mercedes-Benz Sprinter Crew Van 2500 High Roof 144"

Sprinter Crew Van Interior

2019 Mercedes-Benz Sprinter Crew Van Steering Wheel Controls Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Steering Wheel Controls 1 Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Climate Control Mercedes-Benz
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Seating and Interior Space

Sharing its bones with the Cargo Van, the Crew variant fleshes out the interior with a second row of bench-style seating for an additional three passengers (a total of five passengers all together). While still being a working vehicle, the Mercedes vans are a little nicer inside than most; still, hard-touch materials and molded plastics are predominantly featured in the cabin, although well-cushioned seating in cloth or optional leather strives to create a comfortable perch for those who will be spending a lot of time behind the wheel. Head and legroom are ample, and with a high seating position, makes for ideal visibility for the driver - a surround-view camera helps with rearward visibility which can be a problem in the extended wheelbase version. Niceties like heated seats for the driver and front passenger are optional too.

  • Seating capacity
    5-seater

Sprinter Crew Van Trunk and Cargo Space

With one row of seating behind the driver, the Sprinter Crew Van is designed to maximize available cargo space as well as seat passengers; 261.3 cubic feet of cargo space is available behind the second row of seats in standard wheelbase guise. This expands to 370.8 cubes for the longer wheelbase models, which is quite competitive for the segment. It is also capable of carrying up to 330 lbs on its roof.

Front cupholders, rear-door storage compartments, a storage compartment with a hinged lid underneath the cockpit, an overhead storage slot in the front, a shelf above the windshield, and armrests for all the seats comprise the available small-item storage for the Sprinter Crew Van.

2019 Mercedes-Benz Sprinter Crew Van Trunk Space Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Trunk Space 1 Mercedes-Benz
2019 Mercedes-Benz Sprinter Crew Van Rear Angle View 2 Mercedes-Benz

Sprinter Crew Van Infotainment and Features

Features

As Mercedes noted when they launched the new Sprinter Crew Van for 2019, safety has been prioritized, and as such, the van features an increase in standard features. These include hill start assist, an automatic hold function, and a rearview camera displayed on the rearview mirror as standard. Blind-spot monitoring, parking assist, and a surround-view camera can be added to increase safety, together with active distance assist. Other standard features worth mentioning include air conditioning, keyless start, and one USB port. Available to the Sprinter Crew is an additional 12-volt power outlet in the rear, a 115-volt socket, various assist handles and cargo straps, an updated instrument cluster with color display, leather steering wheel, and heated front seats. Numerous optional packages further equip the van with advanced driver aids and a few extra convenience features, too.

Infotainment

One of the advancements made for 2019 includes the optional installation of Mercedes' MBUX infotainment system (Mercedes-Benz User Experience). This runs off a seven-inch touchscreen display, which is far nicer than most of the equipment found in rival vans. There's even the option to upgrade to a 10.5-inch display with voice control by means of one of the available packages. While a standard radio and one USB port are stock fitted, navigation can also be optionally installed, as can wireless charging, satellite radio, and full Apple CarPlay and Android Auto functionality. Although most of the good stuff needs to be specified and paid for above and beyond the base price, the mere fact that it is available puts the Sprinter Crew well ahead of competitors in the segment.

Sprinter Crew Van Problems and Reliability

Worryingly, a large number of recalls affected the entire Sprinter range for 2019, including such serious issues as potential fuel leaks from an open bayonet lock, a deactivated airbag system, and the failure to perform final quality assurance checks potentially leading to loose parts. While this is certainly concerning, Mercedes provides a comprehensive variety of warranty packages, depending on your needs: a basic three-year/60,000-mile warranty on the one side of the spectrum, and a seven-year/140,000-mile extended warranty on the other - a maintenance plan is also available.

Warranty

  • Basic:
    3 Years \ 36,000 Miles
  • Drivetrain:
    5 Years \ 100,000 Miles
  • Corrosion:
    5 Years \ 100,000 Miles
  • Roadside Assistance:
    3 Years \ 36,000 Miles

Sprinter Crew Van Safety

As most vans and cargo vehicles are not rated by the NHTSA or IIHS for safety, there aren't any ratings for the 2019 Sprinter Crew Van to refer to. However, this van gets a leg up in the way of safety by being fitted with numerous passive and active safety features, with the option to specify additional driver aids as well. Standard fare includes window side airbags, thorax-pelvis side airbags, front airbags, and ESP and ABS systems. Added to this is crosswind assist, headlight assist, hill start control, and automatic hold function. A rearview camera is equipped off the factory floor too, and active distance control, blind-spot monitoring, parking assistant, surround-view camera, and adaptive cruise control can be added on.

Verdict: 🏁Is 2019 Mercedes-Benz Sprinter Crew Van a good Minivan?

When it comes to purchasing a van, one has to consider its purpose, as well as what the potential benefits could be for investing in such a vehicle. With the cost of the Mercedes Sprinter Crew Van being slightly higher than many in this segment, it may seem like a better idea to opt for a cheaper van - but we'd advise against it most strongly. Very few vans in this segment have the list of features that the Sprinter has, not to mention the optional driver aids that are generally left off vehicles such as this totally. While many manufacturers do this to keep costs low, especially for those investing in fleet vehicles, Mercedes has done the opposite: made all these features available, but at quite a premium. But, with the ability to prioritize driver and passenger safety, added to the brilliant diesel engine that is available, excellent towing capacities, and really nice interior, we wouldn't hesitate to cough up for it.

🚘What's the Price of the 2019 Mercedes-Benz Sprinter Crew Van?

When buying Mercedes - no matter what vehicle it is - the chances of the price tag being cheap are almost nonexistent. So it is no surprise that the Sprinter Crew Van range is more costly than most vans in this segment. Standard wheelbase variants with the base four-cylinder engine in 2500 trim, have a starting MSRP of $41,290. Choosing the six-cylinder diesel adds $4,800 to your bill; opting for the 3500 trim level results in a sticker price of $48,390, while the 3500XD costs $50,690. At the top of the range is the 4500 with a price of $52,690. There is also the option to add the diesel engine in combination with a 4x4 drivetrain, resulting in two derivatives: the 2500, which is priced at $53,890 or the 3500XD at a whopping $58,490. A further charge of $3,000 applies when opting for the extended wheelbase. These prices exclude licensing, taxes, and a $1,195 destination and delivery fee.

See All 2019 Mercedes-Benz Sprinter Crew Van Trims and Specs

🚗What Mercedes-Benz Sprinter Crew Van Model Should I Buy?

Suggesting one model over the other is an almost impossible task, as it requires an understanding of what the buyer is looking to use the vehicle for. With all trim levels having the same roof height and seating capacity, main differences lie in wheelbase, capability, and engine output - and in this regard, we'd opt for the diesel engine. If you live or work in an area often plagued by adverse weather conditions, you may want to think about opting for the 4x4-paired diesel, but beware of the huge increase in price here. We'd stick with the six-cylinder and the standard drivetrain, and opt for the 3500 trim. If you want all-wheel-drive you can have it on the 2500 for a more affordable premium, or with the 3500XD, if you need a little more towing and payload capacity. The 3500 is a good midway that provides a little more utility and doesn't break the bank. Well, not too much, anyway.

Check out other Mercedes-Benz Sprinter Styles

2019 Mercedes-Benz Sprinter Crew Van Comparisons

Mercedes-Benz Sprinter Passenger Van Mercedes-Benz
Ford Transit Passenger Van Ford
CompetitorHorsepowerMPGPrice (MSRP)
Mercedes-Benz Sprinter Crew Van188 hpTBC$39,395
Mercedes-Benz Sprinter Passenger Van 188 hpTBC$41,095
Ford Transit Passenger Van 275 hp15/19 mpg$40,180

2019 Mercedes-Benz Sprinter Crew Van vs Mercedes-Benz Sprinter Passenger Van

So if you're buying a van with seating a priority over cargo space, why not go the whole hog and buy the Sprinter Passenger Van? Also available with the extended wheelbase, the Passenger Van can seat between 12 and 15 passengers and has the same powertrain options available. This obviously cuts down on available cargo space in the rear, but adds some luxurious interior trim, two or three additional rows of seats, throws additional speakers into the rear to carry audio through to the passengers, and installs windows in the back for extra visibility. The rest of the features are shared between these two vans, with only the purpose of the vehicle really affecting the setup. While the Crew Van is set up for smaller groups, small businesses that need some packing space, or exclusive shuttle services (think exclusive Uber Van), the Passenger Van is designed as a bussing-focused vehicle and would do well as a tourist shuttle or group transport service. The latter also costs around $1,700 more at the base level, with costs increasing quite rapidly during customization.

See Mercedes-Benz Sprinter Passenger Van Review

2019 Mercedes-Benz Sprinter Crew Van vs Ford Transit Passenger Van

The Ford Transit is arguably the quintessential blue-collar van in the States, and the Transit Passenger offers a much more attractive price than the Mercedes Sprinter Crew Van does. Starting at around $35,840, the Ford Transit can be configured with any one of three roof heights, three different wheelbase lengths, and three different engines. It can seat from five passengers all the way through to fifteen, and - in its most comparable format with five occupants catered for - has 197.9 cubic feet of cargo volume behind the second row. This is 60-odd cubic feet less than the Sprinter Crew, but this is largely due to not being able to equip the high-roof to the Transit in standard wheelbase layout. What the Ford does have going for it, is a vast number of potential configurations, meaning you can customize your van to suit your needs to a tee, and at a cheaper price than what the Merc van costs. You won't have the benefit of the posh interior, and you lose out on the more advanced features available in the Sprinter. We still prefer the Sprinter, but don't discount the advantages of the Ford too quickly either. Depending on what you need the van for, take both for a test drive before making a final call.

See Ford Transit Passenger Van Review

Mercedes-Benz Sprinter Crew Van Popular Comparisons

2019 Mercedes-Benz Sprinter Crew Van Video Review

Check out some informative Mercedes-Benz Sprinter Crew Van video reviews below.

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