Despite promises made, not all Teslas are capable of self-driving.
Tesla is now offering a $199 monthly subscription option for its Full Self-Driving V9 as an alternative to a $10,000 one-time payment. This is ideal for owners who prefer to try before buying. What's not ideal is a situation for customers who purchased a 2016 to mid-2019 Tesla Model 3, Model Y, Model S, or Model X.
A few days ago, we reported this large group of owners must pay $1,500 for a hardware upgrade so that their cars become FSD capable. This is in direct contrast to what Tesla promised them at the time of purchase, having been told their cars came with the necessary hardware and software for FSD from the get-go.
All they had to do was wait for the self-driving system to launch and then decide if they wanted to pony up to $10k. Now it has and those owners are holding Tesla true to its word. Electrek has found out that following very justifiable customer backlash on social media and forums, Tesla has reduced the FSD upgrade to $1,000.
That's only adding insult to injury from these customers' view. They expect nothing less than Tesla remaining true to its word, meaning $0. It's not their problem Tesla engineers decided that FSD V9 is not fully compatible with these slightly older vehicles (cars built after mid-2019 come with the right hardware).
It's up to the automaker to figure something out that doesn't involve them paying more money. Installing the necessary hardware reportedly costs about $190 per unit so it's strange the original $1,500 price was so high. Bear in mind owners would be required to visit a service center for the retrofitting and part of that amount is for labor.
But again, a promise is a promise and Tesla should really absorb the added costs and keep customers happy. Reducing it by $500 is not the answer. The jury is still out as to where this goes next but the bad publicity may ultimately force Tesla's hand to satisfy owners.