And we doubt there will be any complaints.
Automakers are continually being forced to respond in numerous ways to the coronavirus pandemic. Production shutdowns, designers and engineers being forced to work from home, and all matters of customer relations are all on the agenda these days. Aston Martin, like nearly all other automakers, has recently announced a plan that will make life a little easier and reassuring for owners during these troubling times.
The luxury sports car brand will officially extend warranties that expired since March 14, or set to do so in the coming weeks, until June 30, 2020. This is a new global policy, though there is one exception: China. In the world's largest automotive market, Aston Martin customers whose warranties expired on or after January 1, 2020 will have the same June extension, taking into effect the country has been on lockdown for a greater period of time.
Unlike your typical Kia or Ford, Aston Martin owners must adhere to strict service intervals. If not, their warranties could be invalidated. Let's face it, an Aston Martin DBS Superleggera is a far more complex machine than a Kia Rio. The automaker is fully aware customers may not be able to meet those required service visits at this time and, therefore, off the hook. Those restrictions are being waived until "appropriate dealer operations are able to resume."
Aston Martin is guaranteeing that all vehicles serviced within the last three months or 2,000 miles (whichever comes first) of the in-car indicator are also fully protected by an applicable company warranty.
"While issues such as car maintenance and warranty cover are, quite rightly, not top of mind for many we want to let our customers know that in partnership with our global dealer network we are doing all we can to support them, and their sports cars, through this period and will be looking forward to helping them get back behind the wheel of their beloved Aston Martin sports cars when it is safe and appropriate to do so," said Andy West, Director of Client Services.
In the meantime, the company does kindly request for owners to schedule a dealer visit the moment COVID-19 restrictions are lifted allowing for dealership operations to resume.