Telepresence machines will help dealers diagnose and repair cars.
The American team of Audi dealers and mechanics will soonhave new employees rolling into their shops, as the company deploys a fleet oftelepresence robots that'll roam garages and assist in vehicle repairs. Onthe other end, a remote mechanic will talk with the staff on thepremises, diagnosing vehicle issues and offering advice to aid in their repair. The specialist mechanic will remotely control the camera, conducting conversations with the local teams while supervising their work.
In its first stage, this special project will be tested in18 American facilities before expanding to an additional 100 locations. Thismove is designed to assist untrained personnel as they cope with the onslaughtof new technologies in every new model.