Fortunately, it's only temporary.
Sales of the all-new Ford Mustang Mach-E are underway but some dealerships are unfortunately jacking up prices with markups. Ford has pledged to help stop this and its top PR guy in North America recently intervened in one instance. The increasing popularity of the Blue Oval's first-ever pure battery-electric vehicle from the ground-up is an excellent sign of things to come. For example, the choice of using the Mustang nameplate for a non-muscle car is proving to be acceptable to buyers. The Mach-E is also luring away many Tesla customers.
But this doesn't mean there aren't a few hurdles that still need to be overcome. According to Automotive News, Ford issued a stop-sale order for its own electric vehicle wall box charging unit.
Retailing at $799, a Ford spokesperson confirmed some of these units were not properly functioning and engineers are "working hard to alleviate the matter." No other specific details are available though it's definitely not a safety issue. Still, it's not worth risking the ire of customers, many of whom are first-time EV buyers, over a malfunctioning home charging box.
The good news is that there are alternatives to charging the Mach-E, such as third-party wall boxes that can be ordered off of Amazon. There's also a mobile cord option that comes with an adapter for 120-volt outlets, though this is a less efficient charging method.
Plugging the cord into a 240-volt outlet adds 20 miles of range per hour. Ford's 48-amp home charger adds 28 miles of range per hour, allowing most owners to fully recharge their vehicles overnight. The lack of an available Ford-supplied home charger is not expected to dampen sales for one key reason: the Mach-E vehicles themselves are unaffected and (so far) remain problem-free.
A majority of Mach-E customers reportedly opt for third-party chargers anyway because they typically cost less than the Ford-branded unit. Dealerships, however, are probably not too happy about the stop-sale order because they're losing out on potential income from accessories.