Ford is the first automaker in the world to use this innovative technology.
Virtual reality technology is revolutionizing the auto industry by reducing resources. Ford and Hyundai, for example, are using virtual reality technology to speed up the process of designing cars. Now, Ford is teaming up with Bosch to teach technicians how to service and maintain the Mustang Mach-E electric SUV using virtual reality, eliminating the need for a physical model.
"Technicians will be immersed in a simulated and gamified world, meaning they won't need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV's new high-voltage system," said Dave Johnson, director of Ford service engineering operations.
"This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnostics and maintenance."
While wearing an Oculus Quest virtual reality headset, a Ford technician will learn how to diagnose and perform service related to the vehicle's high-voltage system. This will include tasks such as removing and installing the main battery as well as servicing and maintaining the battery pack. In the future, Bosch plans to expand the VR training tech by allowing technicians to virtually enter the SUV and explore the different modules.
Virtual reality is still no substitute for real hands-on training, but the advantage is that this innovative VR training system can be accessed from any location. "The virtual reality training solution is about new technology that builds efficiency," said Geoff Mee, director of operations for Bosch. "By improving the diagnostic process, technicians are able to perform maintenance and make repairs faster and more easily."
Bosch developed a proof of concept for the automotive service training VR tool In 2019, but Ford is the first automaker to trial the revolutionary tech for the Mustang Mach-E. Potentially, Ford could expand the technology to help train technicians on other models in the future.