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Automakers are adapting to the coronavirus fallout by pushing online sales while also making sure current owners know they're being taken care of.
Like Hyundai, Kia, and other automakers, Porsche has just announced it is extending new vehicle warranties to customers across the globe that originally set to expire between March 1 and May 31, 2020 by another three months. The company says that the extension also applies to customers who previously purchased a Porsche Approved warranty following the expiration of their car's original warranty.
"Our ultimate aim is to create enthusiasm among our customers - this includes providing outstanding services particularly in difficult times," says Daniel Schukraft, Head of Aftersales. "We have therefore decided to implement a uniform and unbureaucratic solution worldwide. Customers do not have to do anything, the Porsche Centers will take into account the extension automatically."
To avoid any customer confusion regarding the warranty extension, Porsche clarifies the new expiry date for any new vehicle, whether it's a Porsche 911 or an all-electric Taycan, will be calculated from the end of the current period. If your Macan's warranty was originally set to expire on March 15, the new date will now be June 15.
All new vehicle warranties are good for at least two years, while certified pre-owned warranties come with a 12-month warranty, which can be extended at an additional cost. Owners can also claim these warranties at any Porsche dealership.
Previously, Porsche announced a separate offer for customers whose leases are set to expire in April by extending those contracts by up to six more months. On a case-by-case basis, lease payment deferrals of 30 to 60 days can be obtained for those suffering economic hardships.