A Colorado Ford dealer found itself in hot water this month after a dealership employee wrecked a customer's supercharged S550 Ford Mustang GT, all the sordid details being made public by a viral Facebook post.

Here's what happened: around mid-January, longtime Loveland Ford customer Mark Grage brought his Mustang GT in to the dealership to have a Ford Performance Roush supercharger kit installed. That's one of the more prudent supercharger options out there for Mustang owners because even after installation, Ford warranties the powertrain for 3 years/36,000 miles - so long as the kit is installed by a Ford-certified technician.

But there's no factory warranty to protect against poor driving technique, and after Loveland Ford got Grage's supercharger kit bolted up, a technician took the blown Mustang out for a test drive - something the dealership's general manager, Harry Johnston, told The Drive is required any time work like this is done. Unfortunately, the high-powered pony car proved to be too much for the tech, and he lost control and crashed on U.S. 287, totaling the car in the process.

Johnston says the technician received a police citation for careless driving, and that he no longer works for the dealership.

After the incident, Grage was, understandably, livid. He blasted the dealership on social media this month, calling out the "unprofessional" way the situation was handled and saying he would never return "for any reason."

But Grage's characterization of the incident differed from the dealership's account in a few key ways. Grage claimed that the crash occurred in the hands of a "mechanics [sic] apprentice" who "still work[ed] there," to his knowledge.

Still, Loveland Ford worked hard to regain Grage's business, paying off the car and any "incidental expenses that would have had anything to do with that car." Moreover, the technician responsible for the crash is no longer employed at the dealership, and Grage "actually walked out of the store with plus money as opposed to what he [had invested in] the car," Johnston says.

Grage ended up forgiving the dealership and buying a Shelby-ified 2016 Ford Mustang from Loveland to replace the car he lost. In a follow-up post, he said he felt the dealership's "apology was sincere and that there will be changes made to ensure that this unfortunate situation won't happen again."

All's well that ends well.