Fortunately, it's not all bad news.
The all-new Mercedes-Benz EQS is quite a piece of technology. It also looks absolutely fantastic, especially that interior. But any vehicle, no matter how expensive, can have errors. In the EQS's case, it's a software problem that's forcing the German automaker to issue a recall.
The National Highway Traffic Safety Administration says there's a certain number of 2022 model year EQS sedans - 227, to be exact - that have a software-related safety issue. Ironically enough, it's similar to the concern regarding Tesla's latest OTA update that enables drivers to play video games while the vehicle is in motion.
In the case of Mercedes, the MBUX infotainment system has a bug that could potentially allow TV shows to play or the internet to be displayed on the main screen when the car is in motion. Tesla has yet to comment on the situation but Mercedes is not taking any chances.
Distracted driving is a very serious thing and has the potential to be fatal. To date, no crashes, injuries, or deaths have been reported. The recall is also for some examples of the 2021 and 2022 Mercedes S-Class, specifically the S580 and S500, respectively.
Mercedes claims it's already resolved the problem with a computer server update. The good news is that owners don't have to take their cars to a dealership for the repair but they will have to make sure their MBUX system is fully up to date.
Mercedes says it'll begin notifying these owners in late January in order to make sure they do what they need to do. If you're one of these owners and aren't sure your EQS is affected, then you can enter the vehicle's VIN on the NHTSA's website or reach out directly to Mercedes at its toll-free US number: 1-800-367-6372.