What are the chances it's you?
Typically when a car is recalled, there are several units involved. Usually it's in the thousands, if not more. Ask Volkswagen. They know all about it. Vehicle recalls are issued for any number of reasons, some far more serious than others. Automakers rightly refuse to take any chances when it involves safety and are quick to fix issues when they arise. But this recall, first reported by Allpar.com, is highly unusual. Why? Because it affects only one vehicle. That's right. One.
Fiat Chrysler Automobiles discovered that a single 2019 Ram 1500 may have an instrument cluster that won't properly light up with driver warnings. If you own a 2019 Ram 1500 and noticed its instrument cluster isn't working as it should, you could be the guy they're looking for. Lucky you.
What should you do next, whoever you are? FCA will notify you and a dealer will replace the instrument cluster, free of charge. The recall is expected to get underway on September 13. Honestly, we're not sure why it'll take that long to commence because, well, there's only one vehicle involved. You'd think they could just look up the VIN and trace its owner and give them a call. But what led to a single-vehicle recall? What went wrong at the manufacturing facility?
It turns out the problem originated due to a few Ram 1500 instrument clusters made with "suspect software," an issue already addressed by a previous recall that involved 2019 Chargers, Challengers, and 300s.
The Ram 1500 in question was built on December 6, 2018, with one of the defective clusters; the rest were installed in "Production Evaluation Run" vehicles. The recall also makes mention of 2018 and 2019 model-year DS Ram 1500s and DX Ram Trucks in Mexico, so it's possible this issue could affect other vehicles, but it sounds like FCA has got this under control. After all, only one truck is involved.